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Jobber Pricing Reviews

(2)
Paul A.
PA
Owner
Small-Business (50 or fewer emp.)
"Software"
What do you like best about Jobber?

User friendly and company friendly. Easy to use and compatible. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Certain restricts on plans like love the plan and want to add reviews without upgrading plans Review collected by and hosted on G2.com.

Response from Jade Kaine of Jobber

Thanks for the review, Paul. We are so happy that Jobber has been easy to use while in the field. We appreciate the feedback on plans and pricing. The Review add-on should be available on all plans, if you are running into issues adding this, please call us 888-721-1115 ext 1.

John B.
JB
Owner
Small-Business (50 or fewer emp.)
"Jobber is overrated and overpriced."
What do you like best about Jobber?

The mobile app itself is well built and generally functions smoothly for day-to-day use in the field.

The Client Hub is also a strong feature, especially for recurring clients with multiple properties. It provides a centralized, organized view that works well for ongoing service relationships. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Jobber is an overengineered platform that still lacks basic functionality a service business actually needs. For example, confirmation emails cannot include a clear list of services being provided for a specific visit, something that should be standard in any field service software.

Several integrations also fall short in critical ways. The Thumbtack integration does not pass job costs through, making accurate job costing and reporting difficult and defeating the purpose of the integration.

Expense tracking is another issue. Instead of being a core function, it’s locked behind a higher-tier plan that is both expensive and unnecessarily complex for what should be a straightforward feature.

Customer support has been consistently unhelpful, coming across as patronizing rather than solution-oriented. The sales process was equally disappointing, with features represented in a way that did not align with the actual product once implemented.

Overall, Jobber prioritizes polish over practicality and does not deliver the operational basics many service businesses rely on. Review collected by and hosted on G2.com.

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